Customer Service Officer | Portland

Customer Service Officer

Posted on 12-Jul-2018
Application Close Date: 25-Jul-2018
Employment Services
Position Type:
Full Time
Job Reference:
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Do you have: A passion for working with people - Proven customer service skills A high level of professionalism?


Then we want you!

WDEA Works is a regional, not-for-profit employment agency that makes its mark by working within the local community to finding the right jobs for the right people. We have a proven track record in employment services and are one of Victoria's leading job placement agencies.

Our Portland office is currently looking to add a Customer Service Officer to its team.  

This role is provides a welcoming and helpful first point of contact for employers and clients at reception and over the telephone, administrative and clerical support for Employment Consultants and other staff members. Deliver a high level of Customer Service as detailed in the Western District Employment Access reception service standards.


Customer Service Officer

The successful candidate will possess a strong customer service focus, with the ability to relate and communicate easily with people from all walks of life. They will also have strong computer, administration and time management skills and be self motivated and able to work independently and under limited direction when required.

If you're good with all types of people, and want to make sure your career means something to others, this is the role for you!


Additional benefits

Working with WDEA Works truly means working for a committed and caring organisation – helping people meet their full employment potential. But that's not all we offer! A career with WDEA Works also means:

  • Working in an office environment, with typical business hours
  • Family-friendly organisational culture – work/life balance is a key priority!
  • Ongoing training and professional development
  • Attractive salary packaging benefit
  • Additional leave entitlements
  • A positive and motivated work environment with a proven track record for success

Interested in how you can use your natural affinity for people and service to help others? We want to hear from you!

To learn more, visit and click on ‘Careers'.

APPLICATIONS CLOSE:  Wednesday 25th July 2018

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