IT Support Officer | Ballarat

IT Support Officer

Posted on 18-Jan-2019
Application Close Date: 25-Jan-2019
Corporate - Admin/Finance/Management
Position Type:
Full Time
Job Reference:
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Location: Ballarat or Bendigo  


Do you have: 

  • A passion for Information Technology 
  • Experience in the IT industry  
  • Strong Customer Focus  


Then we want you!  

WDEA Works is a regional, not-for-profit employment agency that makes its mark by working within the local community to find the right jobs for the right people. We have a proven track record in employment services and are one of Victoria's leading job placement agencies.  

We're seeking an IT all-rounder who is driven and motivated by the opportunity to provide a positive customer experience and support for our organisation. This includes providing first level IT support for all staff, troubleshooting and resolving basic incidents and requests with the ability to identify and suggest procedural improvements. 

This position will be based from either Ballarat or Bendigo at either one of our sites there. The successful applicant must be willing to travel across these locations, including overnight stays. Our full time sites include Ararat, Ballarat, Bendigo, Colac, Geelong, Hamilton, Horsham, Mildura, Portland, Stawell, Swan Hill, Shepparton and Warrnambool.   


IT Support Officer 

The successful candidate will have proven ability to diagnose and resolve basic technical issues, able to work independently or under direct supervision, customer focused, well-mannered and a desire continually learn current and emerging technologies.

If you're good with all types of people, and want to make sure your career means something to others, this is the role for you! 


Additional benefits:  

Working with WDEA Works truly means working for a committed and caring organisation – helping people meet their full employment potential. But that's not all we offer! A career with WDEA Works also means: 

  • Working in an office environment, with typical business hours  
  • Family-friendly organisational culture – work/life balance is a key priority! 
  • Ongoing training and professional development 
  • Attractive salary packaging benefits 
  • Additional leave entitlements 
  • A positive and motivated work environment with a proven track record for success 

Interested in how you can use your natural affinity for people and service to help others? We want to hear from you!  

For a confidential discussion and enquires please contact Lee Rhyne (IT Manager) on 0403 875 292 or you can email  or


Applications Close:  Friday, 25th January 2019. 

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